Charting the Course, Doubling the Data
This month of going through the Building a Second Brain course by Tiago Forte, partnered with Praxis, has been rewarding, […]
September 2019
How to operate optimally in operations
Try saying that title ten times fast, eh? Researching operations this week has been exciting! It’s interesting to see how
Operations: The oxygen of your company
Operations is a fundamental part of any business. Let’s look at why. We have the lifeblood of marketing, the heart
Module 2, Week 4: Ops Interview
This week operations are the star of the show. Pulling this complex and unique role into the light has been
Sales: What you need to show
We know that sales are the muscle of your company, but how do we earn that muscle? These are 5
Sales: The muscle of your company
Sales are the advocate, the shield, the mission interpreter. They defend and uphold a company’s product and/or service, and connects
Module 2, Week 3: Family Interview
This week, I’m tackling the role of sales. It’s been a blast so far! I got to interview my cousin,
A beginners map to victory in customer success
This week has been full of research and insights into the world of customer success, and I’m stoked about what
Customer Success: The heart of your company
What is the heartbeat of a company? This question doesn’t have only one answer, but today I say it’s Customer
Module 2, Week 2: Duel Interview
This week I’m on a mission to explore the world of customer success, starting with some insight from two people