This week operations are the star of the show. Pulling this complex and unique role into the light has been fun, and I’m excited to learn more. I had the pleasure of gaining Praxis grad Emony Anderson’s perspective on the role. Emony does it all at Linen Club, and her experience is truly fascinating. Read on to find out how… View Post
Sales: What you need to show
We know that sales are the muscle of your company, but how do we earn that muscle? These are 5 traits and skills that will propel you forward in the world of sales, and build up your strength of character. Fortitude Everywhere you turn, you’re going to need fortitude. That resilient drive to thrive and excel is critical in all… View Post
Sales: The muscle of your company
Sales are the advocate, the shield, the mission interpreter. They defend and uphold a company’s product and/or service, and connects with customers on a different level then both marketing and customer success. Not only do sales interact directly with leads, but they do it with intention and with a mind of what’s beneficial for both the company and the customer…. View Post
Module 2, Week 3: Family Interview
This week, I’m tackling the role of sales. It’s been a blast so far! I got to interview my cousin, David Rivera, who has a background in sales with Go Wireless and Wireless Advocates. Along with David is my mother, Rena Drabant, who is currently an Independent Sales Consultant/Sales Leader with Norwex. Their perspectives bring a different spin on this… View Post
A beginners map to victory in customer success
This week has been full of research and insights into the world of customer success, and I’m stoked about what I found! These are 5 traits and skills that will skyrocket your results in this field, accompanied by quotes and insights from Hannah Dickey, who is the Patient Service Coordinator at Remedy, a leading walk-in urgent care provider. Hannah is… View Post
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